Video Marketing Case Study

Benton-Franklin 2020 Census Campaign

The non-profit group Benton-Franklin Census 2020 contracted us to produce a telenovela spoof mini series with the goal of engaging and educating the general public about the key messaging points surrounding the 2020 Census with the ultimate goal of increasing Census completion rates in Benton and Franklin Counties.

census
bf census logo
filming census

The Challenge

The task was clear: educate the public on critical Census messaging and inspire action—both in English and Spanish—in an environment where civic engagement often takes a backseat. Benton-Franklin Census 2020 needed a fresh, engaging way to capture attention, drive awareness, and ultimately increase Census completion rates in a diverse community.

Our Solution

Phase I: Collaborative Video Production

We responded with a telenovela spoof mini series that combined humor, culture, and clear messaging to make the Census both accessible and entertaining. Collaborating closely with Sonar Insights—who provided scripts and assisted with on-set direction—we produced four distinct episodes in both Spanish and English. Key elements of the project included:

bfcensus logo
cougar digital marketing
sonar logo

The Results

Our integrated creative and distribution approach yielded significant exposure and engagement during the campaign (March 2020 – June 30, 2020):

1.38M ad impressions served

3,500 direct engagements

132 direct Census completions from Facebook ads

While these consolidated figures highlight the substantial exposure and user interactions achieved through our campaign, it's important to note that brand awareness is inherently challenging to measure with pinpoint accuracy. Nonetheless, these robust numbers underscore the campaign’s success in cutting through the noise and engaging a diverse audience across Benton and Franklin Counties.

I recently coordinated several marketing projects for the Benton Franklin Census 2020 Complete Counts committee. Josh and Ashley at Cougar Digital provided great service and expertise. We utilized Cougar for several campaigns, including Facebook Ads, YouTube Ads, Display Ads and video production. The quality and creativity were great and I highly recommend them. They also adapted extremely well when COVID-related restrictions were put into place half way through the project. Thank you so much!

Summing it Up

This project illustrates the power of combining creative storytelling with smart, targeted distribution. A well-executed video campaign not only catches the eye but delivers crucial information in an accessible, engaging way. By handling every detail—from production to multi-channel awareness—we helped Benton-Franklin Census 2020 break through the noise and drive meaningful community engagement. In the end, it’s a testament to how a dedicated, full-service marketing team can turn innovative ideas into measurable impact.

Want your business to be our next success story?

cougar digital team