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Web Design & Digital Marketing

Real talk. Real results. Absolutely zero B.S.

Cougar Digital Marketing & Design is a locally owned web design and digital marketing agency serving the Tri-Cities, Prosser, and businesses across Eastern Washington. We bring strategy, custom websites, SEO, AI visibility, advertising, and creative services together to help businesses grow.

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125+ five-star Google reviews in Tri-Cities area.
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Trust. Transparency. Partnership.

Good marketing starts with understanding your business.

You have goals to reach, challenges to solve, and a business to run. You need a marketing partner who understands the bigger picture, gives you straightforward advice, and takes ownership of the work.

One Team, Less to Manage

Your website, advertising, SEO, content, and creative work should support the same goals. Having one coordinated team means less back-and-forth and a more consistent strategy.

Know Where Your Money Goes

You deserve to understand what you're investing in and why. We explain our recommendations, report on what matters, and tell you when something isn't worth the spend.

Real Support, Real Accountability

You shouldn't have to chase down your marketing agency for answers. You'll work directly with a responsive team that knows your business and follows through.

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Whatever the challenge, we have the solution.

We don't lead with services. We start by understanding what's blocking your growth — then build a plan around that.

  • Sell More Online

  • Build Trust With Reviews

  • Dominate Your Local Market

  • Turn Clicks Into Customers

  • Get Found Online

  • Show Up in AI Search

  • Convert More Leads

  • Build Your Brand

Industries we serve:

  • Healthcare
  • Restaurants & Wineries
  • Non-Profits
  • Real Estate & Home Builders
  • E-Commerce Stores
  • Automotive
  • Law Firms
  • Business Services
  • ...and more!

Not sure what to spend on marketing? Find out in 30 seconds.

Plug in your numbers, get a smart budget instantly.

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...because 'just throw money at it' isn't a marketing strategy.
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Marketing Strategy & Growth

Your goals come first. The strategy follows.

More leads? More sales? Better brand recognition? Every business measures success differently.

We start with what you're trying to accomplish, then recommend the right combination of marketing services to help get you there.

125+ 5-Star Reviews

When you do great work, people notice.

Working with Cougar Digital on our brand redesign and marketing kit was an excellent experience from start to finish. They took the time to understand our company, the clients we serve, and how we wanted our brand to be perceived. The final result feels polished, professional, and much more aligned with who we are as an organization. What impressed me most was their ability to create a complete and cohesive brand rather than simply updating a logo. Every element of the redesign works together, including the colors, typography, messaging, and supporting marketing materials. The finished marketing kit gives us clear direction and practical resources we can use consistently across print, digital, and other customer-facing communications. Their team brought a thoughtful perspective to the project while remaining receptive to our feedback. They helped translate our ideas into a visual identity that feels modern and distinctive without losing the character and values behind our company. The process was collaborative, organized, and handled with great attention to detail. Cougar Digital delivered work that exceeded our expectations and gave us greater confidence in how we present our company. We are extremely pleased with both the redesign and the tools they provided to help us carry the brand forward. I would gladly recommend Cougar Digital to any organization looking for a creative and dependable partner to strengthen its brand and marketing presence.

These guys are great! It's always an interesting scenario when you begin a relationship with a new company. I will say that from experience Cougar Digital is one of the easiest and highly educated companies to work with. If you have a question a quick email or call gets an answer. If you have an idea these guys will without a doubt help to the best of their ability. I'm no expert in the marketing world but Cougar Digital makes me feel like I have everything I would ever need at my fingertips. Thanks a ton guys, we look forward to our continued partnership!

Josh Kandle was excellent to work with on remaking our branding guidelines, etc. He was helpful, patient and his work was outstanding. Thanks Cougar Digital and Josh for making this process so great.

Cougar Digital answered the phone, literally. During a company name change, we reached out to multiple design and marketing groups from the Tri-Cities to Walla Walla to Spokane. Although we'd left messages with each vendor, Cougar was the only one courteous enough to respond. After a couple consultations, Joshua Kandle, Director of Marketing took charge of the design of our new company logo. With patience and professionalism, he listened to our concepts and following a series of modifications, he created a logo that is printed on millions of labels and boxes that're shipped globally. The logo is headlined on our website and our email, along with being printed on our work garments. Digital art might be easy with today's technology, but without Joshua's patient nature and ability to listen to our ideas, the incredible logo wouldn't have been possible. Vehemently I recommend Cougar Digital. They're professional yet personable. They're communicative and driven while remaining patient.

Josh was quick to reply and great to work with. I would highly recommend and look forward to the next opportunity we get to work with him.

Josh and his crew go above and beyond. He offers very personalized service and is always willing to go the extra mile. He never hesitates to come in to my office and personally show my staff how they can maximize their services. I've wasted too much money over the past few years on worthless SEO. It's great to have someone local who is accountable and provides fantastic service!

Had a great experience working with Josh! Super easy to work with and really knows his stuff - especially when it comes to lighting and editing for interior shots. The photos turned out amazing, with just the right vibe we were going for. We ended up adding a few extra shot requests last minute, and Josh had no problem fitting them in. He also helped with staging, which made a big difference, and the drone footage was a great bonus. His pricing was very reasonable for the quality we got. Great value for money. We’ll definitely be hiring him again for future shoots!

Cougar Digital has been so incredible to work with! They are always able to turn our words and ideas into a beautiful finished product quickly. The staff is responsive and professional and we love working with Josh. He is a true artist and always delivers a stunning product. Thank you Cougar!

The Review Manager service from Cougar Digital Marketing & Design is terrific! I have wanted to get reviews for years but felt awkward about asking. This service makes it easy, and the response has been phenomenal! 5 Stars and more!!

I am the Office Manager of a business that badly needed a website reworked. I knew that Cougar Digital was up to the task, but I was unsure of my own Manager. He really didn't want to go through the steps to work with anyone on anything like a website. Nick was fabulous (as in over the top) in his Customer Service skills with a very hard to work with man. The professionalism of Cougar Digital, coupled with the patience and skills of Nick, provided my Manager with everything he needed to get a new website. The website is beautiful and I am one very pleased customer. I will always go to Cougar Digital for all of my marketing needs.

We needed to update our website and Josh at Cougar Digital was very responsive, helpful, and capable. Our refreshed website looks great! -Jennifer Williamson Forster, Executive Director, South Sound Reading Foundation.

Josh produced an outstanding web site for TRI-CITY MUSIC. He ad access to numerous resources that made for an amazing finished product. Josh also provided extensive training on how to update the website myself. I have received numerous positive comments on Josh's creation. For outstanding product and service, I recommend Josh.

We had a short timetable and a limited budget. The end result was great. Working with the Cougar Digital team made the project very enjoyable.

Sonar Insights had the pleasure of partnering with Cougar Digital Marketing & Design, LLC on two separate occasions - a video campaign for the Benton Franklin Census 2020 and a video for a client. It was a big undertaking to take the script sand creatively execute on them. Josh Kandle and his team did a masterful job at realizing the vision for the projects with a fantastic end product. Could not be more pleased!

Working with Cougar Digital to launch a campaign for kids to support the Prosser Boys & Girls Club. I was impressed with their creativity, professionalism, and attention to detail. They helped us to achieve incredible results and bring our ideas to life!

Working with Josh Kandle on several video projects was such a great experience . He is not only a real pro and easy to work with but he was also so open to all of my ideas for creativity and understood a lot of what I was looking for as an independent recording artist. i would highly recommend him and look forward to hopefully being able to do more in the future. ~ Lisa Mitts, Recording Artist Songwriter, Performer

Cougar Digital worked closely with us to create a website for our business that truly reflects our vision. They dedicated time and effort to ensure every detail aligned with our goals, and the end result exceeded our expectations. We’re extremely happy with the final product and appreciate their commitment to quality.

Ashley redid our website. She was professional, quick, and listened to all of our requests. Thank you!

The team at Cougar Digital did a great job helping us translate our company culture and goals into a visual representation of who we are as a company. They took the time to understand what we wanted to convey and helped us select the right colors, logo, fonts, and overall branding to bring that vision to life. The entire process was collaborative and professional, and we’re extremely happy with how everything came together. They made what could have been an overwhelming process feel straightforward and enjoyable. I would definitely recommend Cougar Digital to any company looking to build or refresh their brand.

Very helpful and easy to work with. They thought about everything that we needed on our website and it looks amazing! Very satisfied.

This is the second time I've worked with Ashley Hite and Cougar Digital Marketing to revamp a website. Ashley is knowledgeable, creative, and patient. In both cases, she went the extra mile to make sure we were satisfied with the design and functionality of the websites. When we have issues (or just a question of how to do something), she is always quick to respond. I would hire Cougar Digital and Ashley again with no reservations, and I highly recommend them.

Josh did a great job on my headshot. He provided a timely appointment and spent the time to make sure he got the best shot. He was even willing to try several different locations. I would recommend him for anybody looking to update the professional photos.

These guys are top notch! Very knowledgeable and helpful!

We've had a great experience working with Cougar Digital. We purchased a package deal with a new logo, photography and web design for the Grace Brethren Church of Sunnyside. Nick and Josh were both great to work with. We've had a lot of positive feedback on the work they've done.

Greatly appreciate the work that Josh and the Cougar Digital Marketing team did for our organization. We had a vague vision and they were able to make it better than we could have imagined. Appreciate their flexibility to work with us on a short turnaround and their suggestions for making the best video possible.

Thank you Cougar Digital. Over the past couple of years we have worked with Cougar Digital for rebranding, website updates, new logo, updating our business card and promotional material. They also produced an amazing testimonial video - so much fun working with Josh and his team to create this. I can’t begin to express how happy we are with the work Cougar Digitial has completed for us over the years. They are professional, punctual, very creative and so easy to work with. Looking forward to our partnership for years to come. I would highly recommend Cougar Digitial. Our team at New Leaf Creations is thankful for all of your amazing work and looking forward to working with Cougar Digital in the future.

Cougar digital marketing is a fantastic company for your online marketing needs I had couple estimates on building my website cougar digital was one of the highest but their knowledge and responsive put them apart from other marketing companies which is why chose them best dollars I've spent for my business is here

Travis and the Team impressed me as having great listening skills! I had them create a website and the main priorities were SEO, Responsive across all devices, Reasonable loading speed and the Contact Info was responsive so it’s easy to place a call or send email. They surpassed these objectives and did a great job of matching the graphics with the content on each page. Very punctual and professional and we’re sensitive to my schedule also. I was impressed by the way all Team members signed off before launching as a measure of quality control. Their values are put into action and not just on a plaque in the office.

I really love the team approach with Travis and the group, they are very professional, organized, and skilled at what they do. I wish I had employed them for my website and advertising years ago. I regret spending so much money trying to do it on my own or with cheap services that took my money and did nothing. I feel like they are MY team, and I feel I'm not alone trying to achieve my business goals to get my services out to the public.

Josh and Cougar Digital did an amazing job on a video for an event. We were super proud to show it to donors and had a wonderful response by community members regarding the video. Well done Josh and Cougar Digital!

We recently Had Travis and his team build a custom website for our Boat Dealership. Nixons Marine.. Josh, Nick and Travis were awesome. We got tired of the common dealer site and they hit it out of park with our website. What a great project!! Thanks So Much for making it easy..

Cougar Digital has been an outstanding company to work with. Excellent customer service, response time & product! Highly recommend!

I absolutely love working with Cougar Digital for every aspect of marketing our business utilizes. From digital content and graphic design work, to helping us create content (photos, videos and language) for various types of media and needs, Cougar does it all. The staff is awesome! Everyone is personable, prompt and professional. They are fun and I look forward to working with them on each project because I know the results will be incredible every time. Cougar's team members are open and flexible in helping us reach our goals and are authentic in their approach to meeting expectations and timeliness. Their consistent delivery of high level results within projected timeliness makes them my first choice for all marketing needs

Cougar Digital provides excellent follow through on all our projects. We trust them with developing solutions for our email marketing campaigns, graphic design, and collateral creation. Their designs are used by our partners nationally. We count on them for specific website support work and they always come through for us. They are solution oriented and their upbeat, friendly customer service is unparalleled.

Cougar Digital took my website to a whole new level! They are very professional and knowledgeable and did excellent work. They also filmed a few videos for me that turned out amazingly well! They were very responsive to what I wanted and envisioned and were extremely patient with me. I would highly recommend them to anyone!

Fantastic service! Cougar Digital gave me very professional one-to-one couching! This is making a significant impact on my projects!

Working with Josh at Cougar Digital Marketing & Design was an excellent experience! The process was incredibly collaborative, allowing us to bring our vision for the Pasco School District Career Guide to life. Josh listened to our ideas, provided valuable insights, and worked tirelessly to ensure the final product exceeded our expectations. We are thrilled with the outcome and can't wait to share our new Career Guide with our students and families. Highly recommend Cougar Digital for any design and marketing needs!

Every business, large or especially small, should have professional help on marketing. As a small business owner, I only have so much time. I need to keep my focus on the daily tasks and still be able to be a family man. Cougar Digital takes this immense pressure off my shoulders. Not only does my business grow, it's easier. Highly recommend.

Cougar digital has been an awesome! Basin Pacific Insurance could not be more happy about the work that they have done, the personal experience, and the creative ideas! Keep up the good work! Josh Toner/ Basin Pacific Insurance

Great company, great people. Vision matched customer expectation!

Travis, Josh and everyone at Cougar Digital have been super to work with. They have become a partner in our business. Our web design and online media presence has greatly improved by implementing their recommendations. They go the extra mile.

Cougar Digital went above and beyond to ensure our complete and total satisfaction with creating and launching our new website which can be a challenging process when multiple opinions are involved. Josh in particular was very attentive, patient and helpful throughout the creative process and also with recommendations for SEO and innovative solutions for soliciting reviews and feedback from customers to boost online reviews. He also facilitated communication with our existing IT support to smoothly transition our domain and emails. I highly recommend the expertise of Cougar Digital for help with all things digital. If they don't offer a solution themselves, they will help you find one!

Josh Kandle was absolutely terrific to work with and the quality of his product is outstanding. Josh made great use of our time and was very collaborative for our project. I would highly recommend Cougar Digital Marketing they produce great product at awesome value. Cheers, George Stanley General Manager Audi/BMW Tri Cities

We hired these guys to handle some commercial photos for both exterior and aerial shots. Josh and team were excellent to work with and made things easy while adapting to changing schedules and weather. The photos turned out amazing in the end. Highly recommend.

Very easy to work with and extremely professional. Cougar Digital was able to take our vision and make it a reality as well as making it easy and seamless. I would highly recommend Cougar Digital to anyone!

I enjoyed working with Josh. Josh explains things in a way that make easily understandable for someone who is not in the marketing industry.

Josh has a great eye and delivers on what he promises. Easy to work with and very responsive.

Josh did a great job making a couple of highlight videos for me. Easy to work with and prompt service

We had a website built and we were very happy with the quality they did. It was worth every dollar spent. If someone is looking for a website just know that if you find someone cheaper you wont get the same quality as Cougar can do. You get what you pay for. I would reccomend them to anyone looking for a professional job done.

It has been a pleasure working with Cougar Digital. From managing our ads, rebuilding our website, and maintaining our Google reviews, we have been more than satasfied. We also have no problem getting a hold of them with any questions we may have or help we may need. I highly recommend them! Thank you, Alison and the rest of us at Columbia Basin Satellite & Electric

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