Marketing Partnership
Ads, social, your website, reviews — they all matter. But without a plan tying them together, you end up managing marketing tasks instead of building something that actually moves the business forward.
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Are you managing multiple vendors with no one looking at the big picture?
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Does your marketing feel reactive instead of planned?
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Have you spent money on tactics that didn't connect to anything?
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Is your brand showing up consistently across every place you exist online?
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Bottom line: Is your marketing building momentum — or just adding more to manage?
Why You Need a Marketing Partner
Scattered marketing is expensive marketing.
Most businesses end up here one of two ways: doing it all themselves, or paying for help that never really connects.
You're wearing every hat, including marketing. Some things get done. A lot doesn't. Results are uneven, and you have no clear picture of what's actually moving the needle — or what to stop doing.
You’ve paid for services. You got reports. You got deliverables. But nobody sat down at the beginning and asked what success actually looked like for your business. Not impressions. Not clicks. Real progress you can see, measure, and build on.
Different situations. Same missing piece: no one is looking at your marketing as a whole — where it’s been, where it’s going, and what each piece is supposed to accomplish. That’s what a real marketing partnership changes.
All Your Marketing in One Place
What does it mean to have a marketing partner?
This isn’t “pick three services and hope they work.” It’s one team looking at the whole picture, doing the work, and helping you decide what actually needs attention next.
Marketing strategy that looks at the whole business
Your ads, website, content, social media, reviews, and brand should not be treated like separate projects. A marketing partner looks at how everything works together, so your budget supports the bigger picture.
Marketing decisions based on what matters next
Not every idea needs an ad campaign, a new page, or a full rebuild. We help you prioritize the work that makes the most sense for your business right now — and avoid spending money just because something feels urgent.
Brand consistency across every channel
Your website, ads, content, photography, and social presence should feel like they came from the same business. A marketing partner keeps your brand aligned everywhere people find you.
A marketing team that understands your business
You should not have to re-explain your goals, audience, services, and brand every time you need something. We carry that context into every project, which makes the work stronger, faster, and more consistent.
A smarter way to manage your marketing budget
More marketing is not always better marketing. We help you get more from what already exists, avoid unnecessary rebuilds, and put your budget toward the work most likely to move the business forward.
Marketing support that's dynamic and flexible
Some months call for a campaign. Others need a content refresh, a photo shoot, a landing page, or a strategy reset. Your partnership adapts around what matters most right now.
Digital Marketing Services
Marketing that evolves with your business.
Some months are about launching something new. Others are about maintaining momentum. We stay connected through regular strategy sessions so your marketing always fits what’s happening in your business—no wasted time, no busywork, just progress.
Calculate Your Marketing Budget
How much should you spend on digital marketing?
Our free marketing budget calculator gives you a smart starting range based on your revenue and goals — in about 30 seconds.
Why Cougar Digital Marketing?
We're not the marketing agency for every business.
We've watched businesses cycle through vendor after vendor — one for ads, one for the site, one for social — with no one owning the direction. That's exactly the problem a partnership solves. We've built 250+ websites and run marketing programs for local businesses across the Tri-Cities for over 13 years. We know what works here.
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One team handles strategy, design, ads, content, and production
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You talk directly to the people doing the work — no account managers
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Local team based in Tri-Cities and Prosser
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Month-to-month agreements — we earn your trust, we don't lock you in
years in the Tri-Cities market
providing smart marketing strategy for local businesses across Eastern Washington, the Pacific Northwest, and across North America.
Marketing Partnership FAQs
Questions? We've heard 'em all.
If you’re thinking it, there’s a good chance someone else asked it too.
How is a marketing partnership different from a one-off project?
A one-off marketing project solves one specific need. A marketing partnership gives your business ongoing strategy, execution, and support over time.
Instead of starting from scratch every time you need a website update, campaign, content, ads, or photography, we learn your business and keep the work connected. That makes it easier to see what’s working, what needs to change, and where your marketing should go next.
What does a typical marketing partnership include?
It really depends on your goals and what kind of support your business needs to grow. No two partnerships look exactly the same—and that’s the point. We tailor everything to fit your pace, your market, and your budget.
For example, a construction company might use their monthly hours for regular photo and video shoots to showcase new builds or job sites, plus social media content to keep their brand active and visible. An auto shop might lean into paid ads to drive leads and have us handle ongoing website updates, seasonal promos, or even review generation.
Some clients need help planning and launching campaigns. Others need graphic design, reporting, or creative support on the fly. Whatever mix of services you need, we’ll build a plan around it—and keep it flexible so you’re always getting the most value.
We also sit down with you regularly (at least once a quarter) to look at what we’ve done, what’s working, and what needs to shift. Every partnership is rooted in strategy, not just deliverables. So whether you're running full speed or just want consistent progress, you’ll always know what’s happening and where we’re going next.
Do I have to sign a long-term contract?
No. Our marketing partnerships are month-to-month.
We believe you should stay because the work is valuable, not because a contract traps you. That said, marketing strategy needs time to build momentum. Most businesses should plan on a few months of consistent work before making big decisions about results.
How much does a marketing partnership cost?
A marketing partnership is typically priced as a monthly retainer based on the amount of strategy, production, and management your business needs.
Costs depend on scope, including the services involved, how much content or creative work is needed, and how much ongoing support your team needs from us. We give you real numbers after we understand your goals, your current marketing, and what needs to happen next.
What businesses are a good fit for a marketing partnership?
A marketing partnership is a good fit for established businesses that want ongoing strategy, consistent execution, and smarter marketing decisions.
We work best with business owners who are serious about growth but do not want to manage disconnected vendors, guess at what to do next, or keep marketing on their own plate. If you need a real plan and a team to help carry it out, a partnership is usually a better fit than one-off projects.
Can we scale up or down as things change?
Yes. A marketing partnership can scale up or down based on your goals, season, budget, and workload.
If you are launching something new, opening a location, or pushing for growth, we can increase support. If you are in a slower season or need to be more careful with budget, we can adjust the plan. The point is to keep your marketing aligned with what your business actually needs right now.
125+ 5-Star Reviews
When you do great work, people notice.
Travis and the Team impressed me as having great listening skills! I had them create a website and the main priorities were SEO, Responsive across all devices, Reasonable loading speed and the Contact Info was responsive so it’s easy to place a call or send email. They surpassed these objectives and did a great job of matching the graphics with the content on each page. Very punctual and professional and we’re sensitive to my schedule also. I was impressed by the way all Team members signed off before launching as a measure of quality control. Their values are put into action and not just on a plaque in the office.
Josh produced an outstanding web site for TRI-CITY MUSIC. He ad access to numerous resources that made for an amazing finished product. Josh also provided extensive training on how to update the website myself. I have received numerous positive comments on Josh's creation. For outstanding product and service, I recommend Josh.
I originally had a very basic logo for my business, but after Travis, at Cougar Digital, kicked it up a few notches, now it really stands out! I have used them for a number of graphics projects since, including business card and rack card designs and I am always impressed with what they produce! They are very easy to work with as well.
So great to have a guy like Josh and the Cougar Digital team in your corner. Professional, fast, and awesome to work with.
Travis and his team are amazing. They were quick to communicate, completely understood what we were looking for, and delivered an amazing product by the deadline requested. We can’t recommend them enough!
Thank you Josh for your patience and expertise in helping us design our logo! Matt and I are really happy with the end result.
Josh was quick to reply and great to work with. I would highly recommend and look forward to the next opportunity we get to work with him.
Josh and his crew go above and beyond. He offers very personalized service and is always willing to go the extra mile. He never hesitates to come in to my office and personally show my staff how they can maximize their services. I've wasted too much money over the past few years on worthless SEO. It's great to have someone local who is accountable and provides fantastic service!
Cougar Digital did a great job arranging literature and building a website for us. Travis was very easy to work with, and the finished marketing material looks great. Thanks Cougs!
Cougar Digital went above and beyond to ensure our complete and total satisfaction with creating and launching our new website which can be a challenging process when multiple opinions are involved. Josh in particular was very attentive, patient and helpful throughout the creative process and also with recommendations for SEO and innovative solutions for soliciting reviews and feedback from customers to boost online reviews. He also facilitated communication with our existing IT support to smoothly transition our domain and emails. I highly recommend the expertise of Cougar Digital for help with all things digital. If they don't offer a solution themselves, they will help you find one!
We have nothing but great things to say about Cougar Digital Marketing! Travis took the time to understand our goals, worked around our schedule, and went above and beyond to make our vision come to life. Ashley was a whiz and was always available when we needed her. Our site turned out better than we imagined. Can't recommend them enough.
Had a great experience working with Josh! Super easy to work with and really knows his stuff - especially when it comes to lighting and editing for interior shots. The photos turned out amazing, with just the right vibe we were going for. We ended up adding a few extra shot requests last minute, and Josh had no problem fitting them in. He also helped with staging, which made a big difference, and the drone footage was a great bonus. His pricing was very reasonable for the quality we got. Great value for money. We’ll definitely be hiring him again for future shoots!
Cougar Digital Marketing ROCKS! I've worked with Travis and Josh from the very beginning. These folks know their stuff and do a fantastic job with website design & promotion, digital photography and so much more. Their services are very reasonably priced and they know how to GET RESULTS. Great BANG for your marketing BUCK. Look no further that Cougar Digital - these folks will take good care of you.
This team is awesome! they truly have most things figured out and thought through before you walk through the door. And the unknowns are easily resolved with their level of professionalism! We cant say enough about Ashley the design manager and Josh the photographer! They both made the process fun and easy and we were constantly surprised by the “WOW” factor! Thank you all and we look forward to future growth for both our small businesses.
Josh at Cougar Digital built us a beautiful website! He and Travis are wonderful to work with and made the whole process easier than I imagined it would be. I would recommend them to anyone that wants a great, quality website
Josh Kandle was excellent to work with on remaking our branding guidelines, etc. He was helpful, patient and his work was outstanding. Thanks Cougar Digital and Josh for making this process so great.
Cougar Digital has been so incredible to work with! They are always able to turn our words and ideas into a beautiful finished product quickly. The staff is responsive and professional and we love working with Josh. He is a true artist and always delivers a stunning product. Thank you Cougar!
Travis and his team are top notch and very professional! They kept us on tract to make our website target date with daily/weekly tasks. They made the job seamless and supported us through the whole process! Our site is interactive with our industry software because Travis took the extra time to learn what we needed to make it work. Thank you so much Cougar Digital!
We absolutely loved working with Cougar Digital on the launch of our new website and throughout several incredible photo shoots. From start to finish, their team was creative, responsive, and truly understood our vision.
We recently had the pleasure of working with Cougar Digital Marketing for a photography/video project, and we couldn’t be more impressed. From start to finish, their team was professional, creative, and incredibly easy to work with. We highly recommend!
Cougar Digital answered the phone, literally. During a company name change, we reached out to multiple design and marketing groups from the Tri-Cities to Walla Walla to Spokane. Although we'd left messages with each vendor, Cougar was the only one courteous enough to respond. After a couple consultations, Joshua Kandle, Director of Marketing took charge of the design of our new company logo. With patience and professionalism, he listened to our concepts and following a series of modifications, he created a logo that is printed on millions of labels and boxes that're shipped globally. The logo is headlined on our website and our email, along with being printed on our work garments. Digital art might be easy with today's technology, but without Joshua's patient nature and ability to listen to our ideas, the incredible logo wouldn't have been possible. Vehemently I recommend Cougar Digital. They're professional yet personable. They're communicative and driven while remaining patient.
Had a great experience working with Josh! Super easy to work with and really knows his stuff - especially when it comes to lighting and editing for interior shots. The photos turned out amazing, with just the right vibe we were going for. We ended up adding a few extra shot requests last minute, and Josh had no problem fitting them in. He also helped with staging, which made a big difference, and the drone footage was a great bonus. His pricing was very reasonable for the quality we got. Great value for money. We’ll definitely be hiring him again for future shoots!
Josh Kandle and his team did a great job educating us about the importance of up-to-date digital tools, and how quickly out-of-date solutions can hinder our on-line reach. The solutions he offered were more than fairly priced, paid immediate dividends, and I am happy to refer him to any business in need of a productive digital marketing program.
If you need a website. Call these guys and you won't be disappointed. You'll be surprised at how affordable they are and with the great LOCAL customer service they provide. These guys know their stuff.
Cougar Digital has been an outstanding company to work with. Excellent customer service, response time & product! Highly recommend!
Awesome experience working with Josh on a 25th anniversary video of my wedding photos set to music. Couldn’t be happier with the finished product. Thank you Cougar Digital and Josh!
Cougar Digital took my website to a whole new level! They are very professional and knowledgeable and did excellent work. They also filmed a few videos for me that turned out amazingly well! They were very responsive to what I wanted and envisioned and were extremely patient with me. I would highly recommend them to anyone!
I highly recommend Cougar Digital. I am currently working with them on 3 separate projects. They took over 2 community based websites that were painful to use and turned them into user friendly, performant websites. Their website & database design is outstanding and they have consistently exceeded my expectations. It has been a pleasure working with everyone at Cougar Digital!
Every business, large or especially small, should have professional help on marketing. As a small business owner, I only have so much time. I need to keep my focus on the daily tasks and still be able to be a family man. Cougar Digital takes this immense pressure off my shoulders. Not only does my business grow, it's easier. Highly recommend.
We had such a good experience working with Cougar Digital Marketing for building our website. They did an awesome job and worked around our crazy schedule so well for meetings/photo shoots/etc. Would highly recommend for any website/marketing needs.
Josh was easy to work with. He returned my calls and emails promptly! And he did amazing job. I will not hesitate to reach out to him again for up coming projects!
Had a great experience with Cougar Digital. We lost our photographer last minute and called Cougar Digital and they stepped up and really did a bang up job for us. Plus their WSU Alum and that added good fun to the shoot. Super appreciate these guys and recommend them to anyone. #AGENT509
Very grateful for Cougar Digital's marketing work for my medical practice. They really helped increase my online presence and improve my ratings online. I have referred my colleagues to Cougar.
Cougar Digital has been great to work with! With their support we have seen significant improvement with our marketplace campaigns.
Working with Josh at Cougar Digital Marketing & Design was an excellent experience! The process was incredibly collaborative, allowing us to bring our vision for the Pasco School District Career Guide to life. Josh listened to our ideas, provided valuable insights, and worked tirelessly to ensure the final product exceeded our expectations. We are thrilled with the outcome and can't wait to share our new Career Guide with our students and families. Highly recommend Cougar Digital for any design and marketing needs!
Service is the difference!! Ashley is super sharp and ahead of the curve but the real value is access and responsiveness. Other providers I have had were great until they got paid then very slow to respond to updates and changes I needed. Ashley is lighting in a bottle and handles updates and changes with urgency as well as keeps us informed of new emerging opportunities to consider. Highly reccomend. It would be a Mistake not to give her a meeting before deciding who to partner with.
The team at Cougar Digital Marketing are great to work with! They were very professional throughout the entire process of creating a beautiful website for me. Every member of the team I worked with was attentive to all of my questions/needs and they delivered exactly what I was hoping for in a website. I am so glad I found them!
Happy we have businesses like this locally! Great customer service. Stayed in communication with me through the whole process. Five-star service.
Cougar Digital should be your only call for web design. I would give them 6 stars if I could. #Silverline
We had a short timetable and a limited budget. The end result was great. Working with the Cougar Digital team made the project very enjoyable.
Josh did a great job on my headshot. He provided a timely appointment and spent the time to make sure he got the best shot. He was even willing to try several different locations. I would recommend him for anybody looking to update the professional photos.
Very helpful and easy to work with. They thought about everything that we needed on our website and it looks amazing! Very satisfied.
Josh Kandle was able to complete a wonderful presentation to my Introduction to Business class at Columbia Basin College. He brought to life the world of Marketing on the internet and how to use it effectively and consistently. The students left the presentation with knowledge they could go out and use immediately. He was great!
It is always a pleasure working with Cougar Digital, especially with Josh and Mykaela. It's been a very good partnership with them. Very professional, always available for any questions or inquiries. Looking forward for more years of partnership.
Cougar Digital is a top notch company. As a business owner you have to be sure that the dollars you are spending are worth the result. All too often we are promised things that never materialize. These guys deliver and they make it easy. I am not computer savvy and I'm sure asked dumb questions. They took all the time necessary to help make sure I understood and was comfortable. Great people too. Highly recommend.
Awesome local digital agency. Their webdesign capabilities and customer rapport is super impressive. Loved working with Travis and Josh!
Always a pleasure to work with the Cougar Digital Marketing & Design team! They excel in creativity, effectiveness and efficiency.
Digital Marketing for Busy Professionals
Learn more. Grow faster.
Quick, useful reads to help you think bigger and market smarter.
Ready to Talk?
Tell us what you're working on. We'll tell you if we're the right fit.
Bring us the messy version: what’s working, what’s not, and what you wish your marketing was doing better. We’ll help you figure out whether an ongoing marketing partnership is the right next move.