Marketing Partnership
Ads, social, your website, reviews — they all matter. But without a plan tying them together, you end up managing marketing tasks instead of building something that actually moves the business forward.
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Are you managing multiple vendors with no one looking at the big picture?
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Does your marketing feel reactive instead of planned?
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Have you spent money on tactics that didn't connect to anything?
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Is your brand showing up consistently across every place you exist online?
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Bottom line: Is your marketing building momentum — or just adding more to manage?
Why You Need a Marketing Partner
Scattered marketing is expensive marketing.
Most businesses end up here one of two ways: doing it all themselves, or paying for help that never really connects.
You're wearing every hat, including marketing. Some things get done. A lot doesn't. Results are uneven, and you have no clear picture of what's actually moving the needle — or what to stop doing.
You’ve paid for services. You got reports. You got deliverables. But nobody sat down at the beginning and asked what success actually looked like for your business. Not impressions. Not clicks. Real progress you can see, measure, and build on.
Different situations. Same missing piece: no one is looking at your marketing as a whole — where it’s been, where it’s going, and what each piece is supposed to accomplish. That’s what a real marketing partnership changes.
All Your Marketing in One Place
What does it mean to have a marketing partner?
This isn’t “pick three services and hope they work.” It’s one team looking at the whole picture, doing the work, and helping you decide what actually needs attention next.
Marketing strategy that looks at the whole business
Your ads, website, content, social media, reviews, and brand should not be treated like separate projects. A marketing partner looks at how everything works together, so your budget supports the bigger picture.
Marketing decisions based on what matters next
Not every idea needs an ad campaign, a new page, or a full rebuild. We help you prioritize the work that makes the most sense for your business right now — and avoid spending money just because something feels urgent.
Brand consistency across every channel
Your website, ads, content, photography, and social presence should feel like they came from the same business. A marketing partner keeps your brand aligned everywhere people find you.
A marketing team that understands your business
You should not have to re-explain your goals, audience, services, and brand every time you need something. We carry that context into every project, which makes the work stronger, faster, and more consistent.
A smarter way to manage your marketing budget
More marketing is not always better marketing. We help you get more from what already exists, avoid unnecessary rebuilds, and put your budget toward the work most likely to move the business forward.
Marketing support that's dynamic and flexible
Some months call for a campaign. Others need a content refresh, a photo shoot, a landing page, or a strategy reset. Your partnership adapts around what matters most right now.
Digital Marketing Services
Marketing that evolves with your business.
Some months are about launching something new. Others are about maintaining momentum. We stay connected through regular strategy sessions so your marketing always fits what’s happening in your business—no wasted time, no busywork, just progress.
Calculate Your Marketing Budget
How much should you spend on digital marketing?
Our free marketing budget calculator gives you a smart starting range based on your revenue and goals — in about 30 seconds.
Why Cougar Digital Marketing?
We're not the marketing agency for every business.
We've watched businesses cycle through vendor after vendor — one for ads, one for the site, one for social — with no one owning the direction. That's exactly the problem a partnership solves. We've built 250+ websites and run marketing programs for local businesses across the Tri-Cities for over 13 years. We know what works here.
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One team handles strategy, design, ads, content, and production
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You talk directly to the people doing the work — no account managers
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Local team based in Tri-Cities and Prosser
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Month-to-month agreements — we earn your trust, we don't lock you in
years in the Tri-Cities market
providing smart marketing strategy for local businesses across Eastern Washington, the Pacific Northwest, and across North America.
Marketing Partnership FAQs
Questions? We've heard 'em all.
If you’re thinking it, there’s a good chance someone else asked it too.
How is a marketing partnership different from a one-off project?
A one-off marketing project solves one specific need. A marketing partnership gives your business ongoing strategy, execution, and support over time.
Instead of starting from scratch every time you need a website update, campaign, content, ads, or photography, we learn your business and keep the work connected. That makes it easier to see what’s working, what needs to change, and where your marketing should go next.
What does a typical marketing partnership include?
It really depends on your goals and what kind of support your business needs to grow. No two partnerships look exactly the same—and that’s the point. We tailor everything to fit your pace, your market, and your budget.
For example, a construction company might use their monthly hours for regular photo and video shoots to showcase new builds or job sites, plus social media content to keep their brand active and visible. An auto shop might lean into paid ads to drive leads and have us handle ongoing website updates, seasonal promos, or even review generation.
Some clients need help planning and launching campaigns. Others need graphic design, reporting, or creative support on the fly. Whatever mix of services you need, we’ll build a plan around it—and keep it flexible so you’re always getting the most value.
We also sit down with you regularly (at least once a quarter) to look at what we’ve done, what’s working, and what needs to shift. Every partnership is rooted in strategy, not just deliverables. So whether you're running full speed or just want consistent progress, you’ll always know what’s happening and where we’re going next.
Do I have to sign a long-term contract?
No. Our marketing partnerships are month-to-month.
We believe you should stay because the work is valuable, not because a contract traps you. That said, marketing strategy needs time to build momentum. Most businesses should plan on a few months of consistent work before making big decisions about results.
How much does a marketing partnership cost?
A marketing partnership is typically priced as a monthly retainer based on the amount of strategy, production, and management your business needs.
Costs depend on scope, including the services involved, how much content or creative work is needed, and how much ongoing support your team needs from us. We give you real numbers after we understand your goals, your current marketing, and what needs to happen next.
What businesses are a good fit for a marketing partnership?
A marketing partnership is a good fit for established businesses that want ongoing strategy, consistent execution, and smarter marketing decisions.
We work best with business owners who are serious about growth but do not want to manage disconnected vendors, guess at what to do next, or keep marketing on their own plate. If you need a real plan and a team to help carry it out, a partnership is usually a better fit than one-off projects.
Can we scale up or down as things change?
Yes. A marketing partnership can scale up or down based on your goals, season, budget, and workload.
If you are launching something new, opening a location, or pushing for growth, we can increase support. If you are in a slower season or need to be more careful with budget, we can adjust the plan. The point is to keep your marketing aligned with what your business actually needs right now.
125+ 5-Star Reviews
When you do great work, people notice.
I highly recommend Cougar Digital. I am currently working with them on 3 separate projects. They took over 2 community based websites that were painful to use and turned them into user friendly, performant websites. Their website & database design is outstanding and they have consistently exceeded my expectations. It has been a pleasure working with everyone at Cougar Digital!
My class and I had a great time learning from Josh about his background, experience in design and video, and creative process. Thank you so much for volunteering!!
I would highly recommend Cougar Digital Media! They worked with us on creating the exact vision we had for our website, they worked around our schedule to make sure the website matched our vision. Working with Nick went as smoothly as it could go, he went above and beyond with his creativity!
I really love the team approach with Travis and the group, they are very professional, organized, and skilled at what they do. I wish I had employed them for my website and advertising years ago. I regret spending so much money trying to do it on my own or with cheap services that took my money and did nothing. I feel like they are MY team, and I feel I'm not alone trying to achieve my business goals to get my services out to the public.
Very grateful for Cougar Digital's marketing work for my medical practice. They really helped increase my online presence and improve my ratings online. I have referred my colleagues to Cougar.
The team at Cougar Digital Marketing are great to work with! They were very professional throughout the entire process of creating a beautiful website for me. Every member of the team I worked with was attentive to all of my questions/needs and they delivered exactly what I was hoping for in a website. I am so glad I found them!
Josh was fantastic to work with! He took Real Estate photography photos on the 14th, and had all of them beautifully edited and back to me in 24 hours! Highly recommend his services!
I honestly don't know where to start. My partners and I could not be happier with the process from start to finish working with Ashley and Cougar Digital Marketing. It was an absolute pleasure working with Ashley and I would recommend her to anyone who is looking to either create a website for their business or enhance their current one like we did. The service and pricing we experienced completely exceeded our expectations.
Josh was easy to work with. He returned my calls and emails promptly! And he did amazing job. I will not hesitate to reach out to him again for up coming projects!
Sonar Insights had the pleasure of partnering with Cougar Digital Marketing & Design, LLC on two separate occasions - a video campaign for the Benton Franklin Census 2020 and a video for a client. It was a big undertaking to take the script sand creatively execute on them. Josh Kandle and his team did a masterful job at realizing the vision for the projects with a fantastic end product. Could not be more pleased!
Josh did a great job on our logo! He even let us sit with him at his personal computer so we could be involved with the finishing touches. Thanks Josh and Thanks Cougar Digital!!
Josh was quick to reply and great to work with. I would highly recommend and look forward to the next opportunity we get to work with him.
I originally had a very basic logo for my business, but after Travis, at Cougar Digital, kicked it up a few notches, now it really stands out! I have used them for a number of graphics projects since, including business card and rack card designs and I am always impressed with what they produce! They are very easy to work with as well.
So great to have a guy like Josh and the Cougar Digital team in your corner. Professional, fast, and awesome to work with.
Cougar Digital and team is very responsive, knowledgeable, and capable and has done a great job in building and maintaining our business web site, and providing needed graphic design for our needs. Highly recommend them to anyone wanting expert work and assistance in these aspects of their business.
Awesome experience working with Josh on a 25th anniversary video of my wedding photos set to music. Couldn’t be happier with the finished product. Thank you Cougar Digital and Josh!
Very helpful and easy to work with. They thought about everything that we needed on our website and it looks amazing! Very satisfied.
Travis, Josh and everyone at Cougar Digital have been super to work with. They have become a partner in our business. Our web design and online media presence has greatly improved by implementing their recommendations. They go the extra mile.
Had a great experience with Cougar Digital. We lost our photographer last minute and called Cougar Digital and they stepped up and really did a bang up job for us. Plus their WSU Alum and that added good fun to the shoot. Super appreciate these guys and recommend them to anyone. #AGENT509
We love Cougar Digital! We have worked with them on various projects - rack cards, posters, banners, even a couple commercials. They're friendly, helpful, creative, and truly and do great work. We would recommend them to anyone!
Working with Josh Kandle on several video projects was such a great experience . He is not only a real pro and easy to work with but he was also so open to all of my ideas for creativity and understood a lot of what I was looking for as an independent recording artist. i would highly recommend him and look forward to hopefully being able to do more in the future. ~ Lisa Mitts, Recording Artist Songwriter, Performer
Travis and his team are top notch and very professional! They kept us on tract to make our website target date with daily/weekly tasks. They made the job seamless and supported us through the whole process! Our site is interactive with our industry software because Travis took the extra time to learn what we needed to make it work. Thank you so much Cougar Digital!
Cougar Digital answered the phone, literally. During a company name change, we reached out to multiple design and marketing groups from the Tri-Cities to Walla Walla to Spokane. Although we'd left messages with each vendor, Cougar was the only one courteous enough to respond. After a couple consultations, Joshua Kandle, Director of Marketing took charge of the design of our new company logo. With patience and professionalism, he listened to our concepts and following a series of modifications, he created a logo that is printed on millions of labels and boxes that're shipped globally. The logo is headlined on our website and our email, along with being printed on our work garments. Digital art might be easy with today's technology, but without Joshua's patient nature and ability to listen to our ideas, the incredible logo wouldn't have been possible. Vehemently I recommend Cougar Digital. They're professional yet personable. They're communicative and driven while remaining patient.
Our website turned out great! Nick was super easy to work with really made the process a breeze. Josh was our photographer for our website, after seeing the results from the first shoot we had to schedule for another! The pictures turned out better than imagined. Josh did a great job staying out of our crews way but managed to catch all the action with great detail. 10/10 would recommend to anyone!
Cougar Digital did a great job arranging literature and building a website for us. Travis was very easy to work with, and the finished marketing material looks great. Thanks Cougs!
Cougar did a wonderful job with our new site. Ashley and Travis were extremely helpful, knowledgeable, and friendly. We will definitely be coming back for any needs in the future!
Working with Cougar Digital to launch a campaign for kids to support the Prosser Boys & Girls Club. I was impressed with their creativity, professionalism, and attention to detail. They helped us to achieve incredible results and bring our ideas to life!
Cougar Digital is a top notch company. As a business owner you have to be sure that the dollars you are spending are worth the result. All too often we are promised things that never materialize. These guys deliver and they make it easy. I am not computer savvy and I'm sure asked dumb questions. They took all the time necessary to help make sure I understood and was comfortable. Great people too. Highly recommend.
Had a great experience working with Josh! Super easy to work with and really knows his stuff - especially when it comes to lighting and editing for interior shots. The photos turned out amazing, with just the right vibe we were going for. We ended up adding a few extra shot requests last minute, and Josh had no problem fitting them in. He also helped with staging, which made a big difference, and the drone footage was a great bonus. His pricing was very reasonable for the quality we got. Great value for money. We’ll definitely be hiring him again for future shoots!
Ashley is very easy to communicate with and quick to respond when you have questions. Ashley is very attentive to your ideas. My website gets very high compliments.
The Cougar Digital team is fantastic. We recently revamped our website. I worked closely with Faith and she was super friendly and helpful every time we talked whether it was email, phone, or in person. The whole team works together to make sure everything is perfect and taken of. They really took our needs into consideration. Thanks!
Josh and Cougar Digital did an amazing job on a video for an event. We were super proud to show it to donors and had a wonderful response by community members regarding the video. Well done Josh and Cougar Digital!
Thank you Cougar Digital. Over the past couple of years we have worked with Cougar Digital for rebranding, website updates, new logo, updating our business card and promotional material. They also produced an amazing testimonial video - so much fun working with Josh and his team to create this. I can’t begin to express how happy we are with the work Cougar Digitial has completed for us over the years. They are professional, punctual, very creative and so easy to work with. Looking forward to our partnership for years to come. I would highly recommend Cougar Digitial. Our team at New Leaf Creations is thankful for all of your amazing work and looking forward to working with Cougar Digital in the future.
We highly recommend Cougar Digital Marketing for their exceptional marketing services. We used them initially to build our new website for our commercial and residential General Contracting company, and we signed on with them for future partnership hours. We have been pleased with the seamless results Travis's company has provided us. The team's collaboration and communication with the website designer, Ashlie, the marketing guru, Josh, and the photographer, Mykayla, were ALL GREAT. Having these marketing resources under one roof has made our transition from our last website company, much easier than expected. Their prompt availability and amazing support made the entire experience enjoyable. We are extremely satisfied with the results and grateful for their partnership and guidance!
This team is awesome! they truly have most things figured out and thought through before you walk through the door. And the unknowns are easily resolved with their level of professionalism! We cant say enough about Ashley the design manager and Josh the photographer! They both made the process fun and easy and we were constantly surprised by the “WOW” factor! Thank you all and we look forward to future growth for both our small businesses.
Mykaela Faulconer at Cougar Digital is one of my favorite people to work with, ever, across the board. She is incredibly talented, and has done consistently stellar graphic design for me and my team at Tri-City Orthopaedic Clinic. I have never had a bad interaction with Mykaela, and she goes above and beyond to provider exemplary customer service at every turn. I feel incredibly lucky to be able to work with Mykaela on a daily basis. Everyone at Cougar Digital is amazing, and I would recommend them whole-heartedly.
Cougar Digital has been an outstanding company to work with. Excellent customer service, response time & product! Highly recommend!
We recently had the pleasure of working with Cougar Digital Marketing for a photography/video project, and we couldn’t be more impressed. From start to finish, their team was professional, creative, and incredibly easy to work with. We highly recommend!
We have nothing but great things to say about Cougar Digital Marketing! Travis took the time to understand our goals, worked around our schedule, and went above and beyond to make our vision come to life. Ashley was a whiz and was always available when we needed her. Our site turned out better than we imagined. Can't recommend them enough.
Cougar Digital should be your only call for web design. I would give them 6 stars if I could. #Silverline
Josh at Cougar Digital built us a beautiful website! He and Travis are wonderful to work with and made the whole process easier than I imagined it would be. I would recommend them to anyone that wants a great, quality website
Working with Cougar Digital on our logo design was fantastic! Their creativity, professionalism, and attention to detail brought our vision to life, delivering a result that exceeded our expectations. Highly recommend their team!
It is always a pleasure working with Cougar Digital, especially with Josh and Mykaela. It's been a very good partnership with them. Very professional, always available for any questions or inquiries. Looking forward for more years of partnership.
Josh Kandle has changed the way we gain new customers by drastically improving our SEO. If you are static in your internet leads Josh can fix that. In the past week the phone just keeps ringing. Good job Josh.
Awesome local digital agency. Their webdesign capabilities and customer rapport is super impressive. Loved working with Travis and Josh!
Travis and the Team impressed me as having great listening skills! I had them create a website and the main priorities were SEO, Responsive across all devices, Reasonable loading speed and the Contact Info was responsive so it’s easy to place a call or send email. They surpassed these objectives and did a great job of matching the graphics with the content on each page. Very punctual and professional and we’re sensitive to my schedule also. I was impressed by the way all Team members signed off before launching as a measure of quality control. Their values are put into action and not just on a plaque in the office.
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Bring us the messy version: what’s working, what’s not, and what you wish your marketing was doing better. We’ll help you figure out whether an ongoing marketing partnership is the right next move.