Marketing Partnership
Ads, social, your website, reviews — they all matter. But without a plan tying them together, you end up managing marketing tasks instead of building something that actually moves the business forward.
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Are you managing multiple vendors with no one looking at the big picture?
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Does your marketing feel reactive instead of planned?
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Have you spent money on tactics that didn't connect to anything?
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Is your brand showing up consistently across every place you exist online?
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Bottom line: Is your marketing building momentum — or just adding more to manage?
Why You Need a Marketing Partner
Scattered marketing is expensive marketing.
Most businesses end up here one of two ways: doing it all themselves, or paying for help that never really connects.
You're wearing every hat, including marketing. Some things get done. A lot doesn't. Results are uneven, and you have no clear picture of what's actually moving the needle — or what to stop doing.
You’ve paid for services. You got reports. You got deliverables. But nobody sat down at the beginning and asked what success actually looked like for your business. Not impressions. Not clicks. Real progress you can see, measure, and build on.
Different situations. Same missing piece: no one is looking at your marketing as a whole — where it’s been, where it’s going, and what each piece is supposed to accomplish. That’s what a real marketing partnership changes.
All Your Marketing in One Place
What does it mean to have a marketing partner?
This isn’t “pick three services and hope they work.” It’s one team looking at the whole picture, doing the work, and helping you decide what actually needs attention next.
Marketing strategy that looks at the whole business
Your ads, website, content, social media, reviews, and brand should not be treated like separate projects. A marketing partner looks at how everything works together, so your budget supports the bigger picture.
Marketing decisions based on what matters next
Not every idea needs an ad campaign, a new page, or a full rebuild. We help you prioritize the work that makes the most sense for your business right now — and avoid spending money just because something feels urgent.
Brand consistency across every channel
Your website, ads, content, photography, and social presence should feel like they came from the same business. A marketing partner keeps your brand aligned everywhere people find you.
A marketing team that understands your business
You should not have to re-explain your goals, audience, services, and brand every time you need something. We carry that context into every project, which makes the work stronger, faster, and more consistent.
A smarter way to manage your marketing budget
More marketing is not always better marketing. We help you get more from what already exists, avoid unnecessary rebuilds, and put your budget toward the work most likely to move the business forward.
Marketing support that's dynamic and flexible
Some months call for a campaign. Others need a content refresh, a photo shoot, a landing page, or a strategy reset. Your partnership adapts around what matters most right now.
Digital Marketing Services
Marketing that evolves with your business.
Some months are about launching something new. Others are about maintaining momentum. We stay connected through regular strategy sessions so your marketing always fits what’s happening in your business—no wasted time, no busywork, just progress.
Calculate Your Marketing Budget
How much should you spend on digital marketing?
Our free marketing budget calculator gives you a smart starting range based on your revenue and goals — in about 30 seconds.
Why Cougar Digital Marketing?
We're not the marketing agency for every business.
We've watched businesses cycle through vendor after vendor — one for ads, one for the site, one for social — with no one owning the direction. That's exactly the problem a partnership solves. We've built 250+ websites and run marketing programs for local businesses across the Tri-Cities for over 13 years. We know what works here.
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One team handles strategy, design, ads, content, and production
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You talk directly to the people doing the work — no account managers
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Local team based in Tri-Cities and Prosser
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Month-to-month agreements — we earn your trust, we don't lock you in
years in the Tri-Cities market
providing smart marketing strategy for local businesses across Eastern Washington, the Pacific Northwest, and across North America.
Marketing Partnership FAQs
Questions? We've heard 'em all.
If you’re thinking it, there’s a good chance someone else asked it too.
How is a marketing partnership different from a one-off project?
A one-off marketing project solves one specific need. A marketing partnership gives your business ongoing strategy, execution, and support over time.
Instead of starting from scratch every time you need a website update, campaign, content, ads, or photography, we learn your business and keep the work connected. That makes it easier to see what’s working, what needs to change, and where your marketing should go next.
What does a typical marketing partnership include?
It really depends on your goals and what kind of support your business needs to grow. No two partnerships look exactly the same—and that’s the point. We tailor everything to fit your pace, your market, and your budget.
For example, a construction company might use their monthly hours for regular photo and video shoots to showcase new builds or job sites, plus social media content to keep their brand active and visible. An auto shop might lean into paid ads to drive leads and have us handle ongoing website updates, seasonal promos, or even review generation.
Some clients need help planning and launching campaigns. Others need graphic design, reporting, or creative support on the fly. Whatever mix of services you need, we’ll build a plan around it—and keep it flexible so you’re always getting the most value.
We also sit down with you regularly (at least once a quarter) to look at what we’ve done, what’s working, and what needs to shift. Every partnership is rooted in strategy, not just deliverables. So whether you're running full speed or just want consistent progress, you’ll always know what’s happening and where we’re going next.
Do I have to sign a long-term contract?
No. Our marketing partnerships are month-to-month.
We believe you should stay because the work is valuable, not because a contract traps you. That said, marketing strategy needs time to build momentum. Most businesses should plan on a few months of consistent work before making big decisions about results.
How much does a marketing partnership cost?
A marketing partnership is typically priced as a monthly retainer based on the amount of strategy, production, and management your business needs.
Costs depend on scope, including the services involved, how much content or creative work is needed, and how much ongoing support your team needs from us. We give you real numbers after we understand your goals, your current marketing, and what needs to happen next.
What businesses are a good fit for a marketing partnership?
A marketing partnership is a good fit for established businesses that want ongoing strategy, consistent execution, and smarter marketing decisions.
We work best with business owners who are serious about growth but do not want to manage disconnected vendors, guess at what to do next, or keep marketing on their own plate. If you need a real plan and a team to help carry it out, a partnership is usually a better fit than one-off projects.
Can we scale up or down as things change?
Yes. A marketing partnership can scale up or down based on your goals, season, budget, and workload.
If you are launching something new, opening a location, or pushing for growth, we can increase support. If you are in a slower season or need to be more careful with budget, we can adjust the plan. The point is to keep your marketing aligned with what your business actually needs right now.
125+ 5-Star Reviews
When you do great work, people notice.
I asked Cougar Digital to create a logo for my organization and make my handmade and very rinky-dink brochure and booklet look professional. They came through with flying colors. They gave me several options for a logo, listened carefully to my feedback and then sent me exactly what I wanted when I myself didn't know what it was I exactly wanted. Their team helped me narrow down the important information, put it in an order that made sense and then make it look fantastic. Everyone who has seen the finished product has been so impressed. Through the entire process, I found them to be easy to work with, easy to communicate with, speedy and responsive to emails and phone calls and patient when we came up against a deadline crunch (through no fault of their own). I would give Cougar Digital my highest recommendation.
Josh Kandle and his team did a great job educating us about the importance of up-to-date digital tools, and how quickly out-of-date solutions can hinder our on-line reach. The solutions he offered were more than fairly priced, paid immediate dividends, and I am happy to refer him to any business in need of a productive digital marketing program.
Cougar Digital and team is very responsive, knowledgeable, and capable and has done a great job in building and maintaining our business web site, and providing needed graphic design for our needs. Highly recommend them to anyone wanting expert work and assistance in these aspects of their business.
We’ve had the pleasure of working with Cougar Digital Marketing on both of our company websites—Ellison Earthworks and EE Traffic Management—and we couldn’t be happier with the results. From the very first meeting, their team was attentive, creative, and incredibly easy to work with. They took the time to understand not just our services, but our brand values and voice, and they translated that into two beautiful, functional, and user-friendly websites. Their communication was consistent and clear throughout the process, and every step felt collaborative. They made what could’ve been a stressful experience feel seamless and even fun. The final products truly reflect the heart of our companies and the industries we serve. We highly recommend Cougar Digital to any business looking to elevate their online presence. Thank you for bringing our vision to life so perfectly!
The Review Manager service from Cougar Digital Marketing & Design is terrific! I have wanted to get reviews for years but felt awkward about asking. This service makes it easy, and the response has been phenomenal! 5 Stars and more!!
Josh did a great job making a couple of highlight videos for me. Easy to work with and prompt service
I used Cougar Digital Marketing for a personal Christmas gift in 2024. Josh was professional, friendly, and helpful throughout the whole process from setting up location and time for photos, to helping me through the purchasing process to get the photos printed. The Christmas gift was my father's favorite this year-- thank you , Cougar Digital Marketing!
Fantastic service! Cougar Digital gave me very professional one-to-one couching! This is making a significant impact on my projects!
Travis, Josh and everyone at Cougar Digital have been super to work with. They have become a partner in our business. Our web design and online media presence has greatly improved by implementing their recommendations. They go the extra mile.
Working with the Cougar Digital Marketing team was an absolute delight. Truly good people who are VERY skilled at what they do. Running a large regional food company, it's a blessing to work with an experienced digital team here locally, and not have to seek services in the Seattle or Portland market. I highly recommend working with Cougar Digital!
Excellent service. Creative work. They understand what you are trying to do and deliver! So enjoyable to work with them!
Josh Kandle has changed the way we gain new customers by drastically improving our SEO. If you are static in your internet leads Josh can fix that. In the past week the phone just keeps ringing. Good job Josh.
I have been working with the team and Cougar Digital now for almost five years and I genuinely love working with them. They have become such valuable partners on the marketing side of our business. I can't recommend them strongly enough!! I would give them 10 stars if I could!!!
Josh has a great eye and delivers on what he promises. Easy to work with and very responsive.
Very easy to work with and extremely professional. Cougar Digital was able to take our vision and make it a reality as well as making it easy and seamless. I would highly recommend Cougar Digital to anyone!
We had a short timetable and a limited budget. The end result was great. Working with the Cougar Digital team made the project very enjoyable.
The Cougar Digital team is fantastic. We recently revamped our website. I worked closely with Faith and she was super friendly and helpful every time we talked whether it was email, phone, or in person. The whole team works together to make sure everything is perfect and taken of. They really took our needs into consideration. Thanks!
We needed to update our website and Josh at Cougar Digital was very responsive, helpful, and capable. Our refreshed website looks great! -Jennifer Williamson Forster, Executive Director, South Sound Reading Foundation.
Working with Josh Kandle on several video projects was such a great experience . He is not only a real pro and easy to work with but he was also so open to all of my ideas for creativity and understood a lot of what I was looking for as an independent recording artist. i would highly recommend him and look forward to hopefully being able to do more in the future. ~ Lisa Mitts, Recording Artist Songwriter, Performer
Cougar Digital has been so incredible to work with! They are always able to turn our words and ideas into a beautiful finished product quickly. The staff is responsive and professional and we love working with Josh. He is a true artist and always delivers a stunning product. Thank you Cougar!
I really love the team approach with Travis and the group, they are very professional, organized, and skilled at what they do. I wish I had employed them for my website and advertising years ago. I regret spending so much money trying to do it on my own or with cheap services that took my money and did nothing. I feel like they are MY team, and I feel I'm not alone trying to achieve my business goals to get my services out to the public.
Josh created a style guide for us to help with consistency throughout our agency. He did a great job creating the guide with little information. He did a great job explaining everything to us. He went above and beyond troubleshooting a zip file issue. Our services with Josh Kandle were 5-star service! He was kind, patient, thoughtful with his work and helpful with creativity in our style guide as well and assisting with technical difficulties. Thanks again Josh!
Cougar digital was awesome to work with. They made the website design experience very simple and were very helpful in accommodating my companies' specific needs!
Very helpful and easy to work with. They thought about everything that we needed on our website and it looks amazing! Very satisfied.
Ashley is very easy to communicate with and quick to respond when you have questions. Ashley is very attentive to your ideas. My website gets very high compliments.
Cougar digital has been an awesome! Basin Pacific Insurance could not be more happy about the work that they have done, the personal experience, and the creative ideas! Keep up the good work! Josh Toner/ Basin Pacific Insurance
Happy we have businesses like this locally! Great customer service. Stayed in communication with me through the whole process. Five-star service.
Service is the difference!! Ashley is super sharp and ahead of the curve but the real value is access and responsiveness. Other providers I have had were great until they got paid then very slow to respond to updates and changes I needed. Ashley is lighting in a bottle and handles updates and changes with urgency as well as keeps us informed of new emerging opportunities to consider. Highly reccomend. It would be a Mistake not to give her a meeting before deciding who to partner with.
Cougar Digital should be your only call for web design. I would give them 6 stars if I could. #Silverline
I recently coordinated several marketing projects for the Benton Franklin Census 2020 Complete Counts committee. Josh and Ashley at Cougar Digital provided great service and expertise. We utilized Cougar for several campaigns, including Facebook Ads, YouTube Ads, Display Ads and video production. The quality and creativity were great and I highly recommend them.They also adapted extremely well when COVID-related restrictions were put into place half way through the project. Thank you so much!
It was a pleasure to work with Joshua, he made us all feel comfortable despite not having experience speaking in front of a camera. I would totally recommend Josh and his team. The video was exceptional!
It is always a pleasure working with Cougar Digital, especially with Josh and Mykaela. It's been a very good partnership with them. Very professional, always available for any questions or inquiries. Looking forward for more years of partnership.
Cougar Digital has been great to work with! With their support we have seen significant improvement with our marketplace campaigns.
Cougar Digital is a top notch company. As a business owner you have to be sure that the dollars you are spending are worth the result. All too often we are promised things that never materialize. These guys deliver and they make it easy. I am not computer savvy and I'm sure asked dumb questions. They took all the time necessary to help make sure I understood and was comfortable. Great people too. Highly recommend.
If you need a website. Call these guys and you won't be disappointed. You'll be surprised at how affordable they are and with the great LOCAL customer service they provide. These guys know their stuff.
Travis and his team are top notch and very professional! They kept us on tract to make our website target date with daily/weekly tasks. They made the job seamless and supported us through the whole process! Our site is interactive with our industry software because Travis took the extra time to learn what we needed to make it work. Thank you so much Cougar Digital!
Cougar Digital Marketing & Design does outstanding work. Prosser School District has utilized their expertise on multiple occasions to assist in communicating our message. They are easy to work with and most importantly, they deliver!
Cougar Digital Marketing ROCKS! I've worked with Travis and Josh from the very beginning. These folks know their stuff and do a fantastic job with website design & promotion, digital photography and so much more. Their services are very reasonably priced and they know how to GET RESULTS. Great BANG for your marketing BUCK. Look no further that Cougar Digital - these folks will take good care of you.
Ashley redid our website. She was professional, quick, and listened to all of our requests. Thank you!
Cougar Digital answered the phone, literally. During a company name change, we reached out to multiple design and marketing groups from the Tri-Cities to Walla Walla to Spokane. Although we'd left messages with each vendor, Cougar was the only one courteous enough to respond. After a couple consultations, Joshua Kandle, Director of Marketing took charge of the design of our new company logo. With patience and professionalism, he listened to our concepts and following a series of modifications, he created a logo that is printed on millions of labels and boxes that're shipped globally. The logo is headlined on our website and our email, along with being printed on our work garments. Digital art might be easy with today's technology, but without Joshua's patient nature and ability to listen to our ideas, the incredible logo wouldn't have been possible. Vehemently I recommend Cougar Digital. They're professional yet personable. They're communicative and driven while remaining patient.
Thank you Josh for your patience and expertise in helping us design our logo! Matt and I are really happy with the end result.
Sonar Insights had the pleasure of partnering with Cougar Digital Marketing & Design, LLC on two separate occasions - a video campaign for the Benton Franklin Census 2020 and a video for a client. It was a big undertaking to take the script sand creatively execute on them. Josh Kandle and his team did a masterful job at realizing the vision for the projects with a fantastic end product. Could not be more pleased!
Mykaela Faulconer at Cougar Digital is one of my favorite people to work with, ever, across the board. She is incredibly talented, and has done consistently stellar graphic design for me and my team at Tri-City Orthopaedic Clinic. I have never had a bad interaction with Mykaela, and she goes above and beyond to provider exemplary customer service at every turn. I feel incredibly lucky to be able to work with Mykaela on a daily basis. Everyone at Cougar Digital is amazing, and I would recommend them whole-heartedly.
We absolutely loved working with Cougar Digital on the launch of our new website and throughout several incredible photo shoots. From start to finish, their team was creative, responsive, and truly understood our vision.
We highly recommend Cougar Digital Marketing for their exceptional marketing services. We used them initially to build our new website for our commercial and residential General Contracting company, and we signed on with them for future partnership hours. We have been pleased with the seamless results Travis's company has provided us. The team's collaboration and communication with the website designer, Ashlie, the marketing guru, Josh, and the photographer, Mykayla, were ALL GREAT. Having these marketing resources under one roof has made our transition from our last website company, much easier than expected. Their prompt availability and amazing support made the entire experience enjoyable. We are extremely satisfied with the results and grateful for their partnership and guidance!
Cougar did a wonderful job with our new site. Ashley and Travis were extremely helpful, knowledgeable, and friendly. We will definitely be coming back for any needs in the future!
Had a great experience working with Josh! Super easy to work with and really knows his stuff - especially when it comes to lighting and editing for interior shots. The photos turned out amazing, with just the right vibe we were going for. We ended up adding a few extra shot requests last minute, and Josh had no problem fitting them in. He also helped with staging, which made a big difference, and the drone footage was a great bonus. His pricing was very reasonable for the quality we got. Great value for money. We’ll definitely be hiring him again for future shoots!
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