Marketing Partnership
Ads, social, your website, reviews — they all matter. But without a plan tying them together, you end up managing marketing tasks instead of building something that actually moves the business forward.
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Are you managing multiple vendors with no one looking at the big picture?
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Does your marketing feel reactive instead of planned?
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Have you spent money on tactics that didn't connect to anything?
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Is your brand showing up consistently across every place you exist online?
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Bottom line: Is your marketing building momentum — or just adding more to manage?
Why You Need a Marketing Partner
Scattered marketing is expensive marketing.
Most businesses end up here one of two ways: doing it all themselves, or paying for help that never really connects.
You're wearing every hat, including marketing. Some things get done. A lot doesn't. Results are uneven, and you have no clear picture of what's actually moving the needle — or what to stop doing.
You’ve paid for services. You got reports. You got deliverables. But nobody sat down at the beginning and asked what success actually looked like for your business. Not impressions. Not clicks. Real progress you can see, measure, and build on.
Different situations. Same missing piece: no one is looking at your marketing as a whole — where it’s been, where it’s going, and what each piece is supposed to accomplish. That’s what a real marketing partnership changes.
All Your Marketing in One Place
What does it mean to have a marketing partner?
This isn’t “pick three services and hope they work.” It’s one team looking at the whole picture, doing the work, and helping you decide what actually needs attention next.
Marketing strategy that looks at the whole business
Your ads, website, content, social media, reviews, and brand should not be treated like separate projects. A marketing partner looks at how everything works together, so your budget supports the bigger picture.
Marketing decisions based on what matters next
Not every idea needs an ad campaign, a new page, or a full rebuild. We help you prioritize the work that makes the most sense for your business right now — and avoid spending money just because something feels urgent.
Brand consistency across every channel
Your website, ads, content, photography, and social presence should feel like they came from the same business. A marketing partner keeps your brand aligned everywhere people find you.
A marketing team that understands your business
You should not have to re-explain your goals, audience, services, and brand every time you need something. We carry that context into every project, which makes the work stronger, faster, and more consistent.
A smarter way to manage your marketing budget
More marketing is not always better marketing. We help you get more from what already exists, avoid unnecessary rebuilds, and put your budget toward the work most likely to move the business forward.
Marketing support that's dynamic and flexible
Some months call for a campaign. Others need a content refresh, a photo shoot, a landing page, or a strategy reset. Your partnership adapts around what matters most right now.
Digital Marketing Services
Marketing that evolves with your business.
Some months are about launching something new. Others are about maintaining momentum. We stay connected through regular strategy sessions so your marketing always fits what’s happening in your business—no wasted time, no busywork, just progress.
Calculate Your Marketing Budget
How much should you spend on digital marketing?
Our free marketing budget calculator gives you a smart starting range based on your revenue and goals — in about 30 seconds.
Why Cougar Digital Marketing?
We're not the marketing agency for every business.
We've watched businesses cycle through vendor after vendor — one for ads, one for the site, one for social — with no one owning the direction. That's exactly the problem a partnership solves. We've built 250+ websites and run marketing programs for local businesses across the Tri-Cities for over 13 years. We know what works here.
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One team handles strategy, design, ads, content, and production
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You talk directly to the people doing the work — no account managers
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Local team based in Tri-Cities and Prosser
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Month-to-month agreements — we earn your trust, we don't lock you in
years in the Tri-Cities market
providing smart marketing strategy for local businesses across Eastern Washington, the Pacific Northwest, and across North America.
Marketing Partnership FAQs
Questions? We've heard 'em all.
If you’re thinking it, there’s a good chance someone else asked it too.
How is a marketing partnership different from a one-off project?
A one-off marketing project solves one specific need. A marketing partnership gives your business ongoing strategy, execution, and support over time.
Instead of starting from scratch every time you need a website update, campaign, content, ads, or photography, we learn your business and keep the work connected. That makes it easier to see what’s working, what needs to change, and where your marketing should go next.
What does a typical marketing partnership include?
It really depends on your goals and what kind of support your business needs to grow. No two partnerships look exactly the same—and that’s the point. We tailor everything to fit your pace, your market, and your budget.
For example, a construction company might use their monthly hours for regular photo and video shoots to showcase new builds or job sites, plus social media content to keep their brand active and visible. An auto shop might lean into paid ads to drive leads and have us handle ongoing website updates, seasonal promos, or even review generation.
Some clients need help planning and launching campaigns. Others need graphic design, reporting, or creative support on the fly. Whatever mix of services you need, we’ll build a plan around it—and keep it flexible so you’re always getting the most value.
We also sit down with you regularly (at least once a quarter) to look at what we’ve done, what’s working, and what needs to shift. Every partnership is rooted in strategy, not just deliverables. So whether you're running full speed or just want consistent progress, you’ll always know what’s happening and where we’re going next.
Do I have to sign a long-term contract?
No. Our marketing partnerships are month-to-month.
We believe you should stay because the work is valuable, not because a contract traps you. That said, marketing strategy needs time to build momentum. Most businesses should plan on a few months of consistent work before making big decisions about results.
How much does a marketing partnership cost?
A marketing partnership is typically priced as a monthly retainer based on the amount of strategy, production, and management your business needs.
Costs depend on scope, including the services involved, how much content or creative work is needed, and how much ongoing support your team needs from us. We give you real numbers after we understand your goals, your current marketing, and what needs to happen next.
What businesses are a good fit for a marketing partnership?
A marketing partnership is a good fit for established businesses that want ongoing strategy, consistent execution, and smarter marketing decisions.
We work best with business owners who are serious about growth but do not want to manage disconnected vendors, guess at what to do next, or keep marketing on their own plate. If you need a real plan and a team to help carry it out, a partnership is usually a better fit than one-off projects.
Can we scale up or down as things change?
Yes. A marketing partnership can scale up or down based on your goals, season, budget, and workload.
If you are launching something new, opening a location, or pushing for growth, we can increase support. If you are in a slower season or need to be more careful with budget, we can adjust the plan. The point is to keep your marketing aligned with what your business actually needs right now.
125+ 5-Star Reviews
When you do great work, people notice.
Josh Kandle was able to complete a wonderful presentation to my Introduction to Business class at Columbia Basin College. He brought to life the world of Marketing on the internet and how to use it effectively and consistently. The students left the presentation with knowledge they could go out and use immediately. He was great!
Awesome experience working with Josh on a 25th anniversary video of my wedding photos set to music. Couldn’t be happier with the finished product. Thank you Cougar Digital and Josh!
We had such a good experience working with Cougar Digital Marketing for building our website. They did an awesome job and worked around our crazy schedule so well for meetings/photo shoots/etc. Would highly recommend for any website/marketing needs.
Cougar Digital worked closely with us to create a website for our business that truly reflects our vision. They dedicated time and effort to ensure every detail aligned with our goals, and the end result exceeded our expectations. We’re extremely happy with the final product and appreciate their commitment to quality.
Very grateful for Cougar Digital's marketing work for my medical practice. They really helped increase my online presence and improve my ratings online. I have referred my colleagues to Cougar.
Very easy to work with and extremely professional. Cougar Digital was able to take our vision and make it a reality as well as making it easy and seamless. I would highly recommend Cougar Digital to anyone!
Travis Hartliep and his crew are amazing! I worked with Josh on designing a book cover and he was great... was willing to work through numerous changes and updates, suggested helpful things to push the project along, and was very patient and courteous. We came in on budget and on time for the project and the end result was fantastic. I highly recommend Cougar Digital for any and all of your design and marketing needs.
Every business, large or especially small, should have professional help on marketing. As a small business owner, I only have so much time. I need to keep my focus on the daily tasks and still be able to be a family man. Cougar Digital takes this immense pressure off my shoulders. Not only does my business grow, it's easier. Highly recommend.
I would highly recommend Cougar Digital Media! They worked with us on creating the exact vision we had for our website, they worked around our schedule to make sure the website matched our vision. Working with Nick went as smoothly as it could go, he went above and beyond with his creativity!
Cougar Digital took my website to a whole new level! They are very professional and knowledgeable and did excellent work. They also filmed a few videos for me that turned out amazingly well! They were very responsive to what I wanted and envisioned and were extremely patient with me. I would highly recommend them to anyone!
Josh was easy to work with. He returned my calls and emails promptly! And he did amazing job. I will not hesitate to reach out to him again for up coming projects!
We had an amazing experience working with Josh at Cougar Digital for our excavation company's new website. He was extremely professional, detail-oriented, and made the entire photo shoot and drone footage process seamless. The quality of the photos and drone shots exceeded our expectations, capturing our work in a way that truly showcases our expertise. Josh's professionalism and creative eye made a huge difference, and we couldn’t be happier with the results. Highly recommend him and Cougar Digital for any photography and digital needs!
Travis and his team are amazing. They were quick to communicate, completely understood what we were looking for, and delivered an amazing product by the deadline requested. We can’t recommend them enough!
Excellent service. Creative work. They understand what you are trying to do and deliver! So enjoyable to work with them!
Cougar Digital did a great job arranging literature and building a website for us. Travis was very easy to work with, and the finished marketing material looks great. Thanks Cougs!
Josh and the Cougar Digital team did an amazing job with a drone video production that included narration. The quality of audio and video show a professional production level. I appreciate the attention to detail and quality of work by the Cougar Digital team.
My class and I had a great time learning from Josh about his background, experience in design and video, and creative process. Thank you so much for volunteering!!
The Cougar Digital team is fantastic. We recently revamped our website. I worked closely with Faith and she was super friendly and helpful every time we talked whether it was email, phone, or in person. The whole team works together to make sure everything is perfect and taken of. They really took our needs into consideration. Thanks!
It was a pleasure to work with Joshua, he made us all feel comfortable despite not having experience speaking in front of a camera. I would totally recommend Josh and his team. The video was exceptional!
Josh and his crew go above and beyond. He offers very personalized service and is always willing to go the extra mile. He never hesitates to come in to my office and personally show my staff how they can maximize their services. I've wasted too much money over the past few years on worthless SEO. It's great to have someone local who is accountable and provides fantastic service!
I absolutely love working with Cougar Digital for every aspect of marketing our business utilizes. From digital content and graphic design work, to helping us create content (photos, videos and language) for various types of media and needs, Cougar does it all. The staff is awesome! Everyone is personable, prompt and professional. They are fun and I look forward to working with them on each project because I know the results will be incredible every time. Cougar's team members are open and flexible in helping us reach our goals and are authentic in their approach to meeting expectations and timeliness. Their consistent delivery of high level results within projected timeliness makes them my first choice for all marketing needs
Cougar Digital answered the phone, literally. During a company name change, we reached out to multiple design and marketing groups from the Tri-Cities to Walla Walla to Spokane. Although we'd left messages with each vendor, Cougar was the only one courteous enough to respond. After a couple consultations, Joshua Kandle, Director of Marketing took charge of the design of our new company logo. With patience and professionalism, he listened to our concepts and following a series of modifications, he created a logo that is printed on millions of labels and boxes that're shipped globally. The logo is headlined on our website and our email, along with being printed on our work garments. Digital art might be easy with today's technology, but without Joshua's patient nature and ability to listen to our ideas, the incredible logo wouldn't have been possible. Vehemently I recommend Cougar Digital. They're professional yet personable. They're communicative and driven while remaining patient.
Josh was professional and personable. Produced great picture and he is a Coug to boot. It doesn’t get any better. Go Cougs
We've had a great experience working with Cougar Digital. We purchased a package deal with a new logo, photography and web design for the Grace Brethren Church of Sunnyside. Nick and Josh were both great to work with. We've had a lot of positive feedback on the work they've done.
Josh created a style guide for us to help with consistency throughout our agency. He did a great job creating the guide with little information. He did a great job explaining everything to us. He went above and beyond troubleshooting a zip file issue. Our services with Josh Kandle were 5-star service! He was kind, patient, thoughtful with his work and helpful with creativity in our style guide as well and assisting with technical difficulties. Thanks again Josh!
Cougar digital marketing is a fantastic company for your online marketing needs I had couple estimates on building my website cougar digital was one of the highest but their knowledge and responsive put them apart from other marketing companies which is why chose them best dollars I've spent for my business is here
Cougar Digital should be your only call for web design. I would give them 6 stars if I could. #Silverline
Josh Kandle was absolutely terrific to work with and the quality of his product is outstanding. Josh made great use of our time and was very collaborative for our project. I would highly recommend Cougar Digital Marketing they produce great product at awesome value. Cheers, George Stanley General Manager Audi/BMW Tri Cities
Cougar Digital provides excellent follow through on all our projects. We trust them with developing solutions for our email marketing campaigns, graphic design, and collateral creation. Their designs are used by our partners nationally. We count on them for specific website support work and they always come through for us. They are solution oriented and their upbeat, friendly customer service is unparalleled.
We’ve had the pleasure of working with Cougar Digital Marketing on both of our company websites—Ellison Earthworks and EE Traffic Management—and we couldn’t be happier with the results. From the very first meeting, their team was attentive, creative, and incredibly easy to work with. They took the time to understand not just our services, but our brand values and voice, and they translated that into two beautiful, functional, and user-friendly websites. Their communication was consistent and clear throughout the process, and every step felt collaborative. They made what could’ve been a stressful experience feel seamless and even fun. The final products truly reflect the heart of our companies and the industries we serve. We highly recommend Cougar Digital to any business looking to elevate their online presence. Thank you for bringing our vision to life so perfectly!
It has been a pleasure working with Cougar Digital. From managing our ads, rebuilding our website, and maintaining our Google reviews, we have been more than satasfied. We also have no problem getting a hold of them with any questions we may have or help we may need. I highly recommend them! Thank you, Alison and the rest of us at Columbia Basin Satellite & Electric
Josh was quick to reply and great to work with. I would highly recommend and look forward to the next opportunity we get to work with him.
Working with the Cougar Digital Marketing team was an absolute delight. Truly good people who are VERY skilled at what they do. Running a large regional food company, it's a blessing to work with an experienced digital team here locally, and not have to seek services in the Seattle or Portland market. I highly recommend working with Cougar Digital!
Sonar Insights had the pleasure of partnering with Cougar Digital Marketing & Design, LLC on two separate occasions - a video campaign for the Benton Franklin Census 2020 and a video for a client. It was a big undertaking to take the script sand creatively execute on them. Josh Kandle and his team did a masterful job at realizing the vision for the projects with a fantastic end product. Could not be more pleased!
We had a great experience working with COUGAR DIGITAL for creating our website and helping us with our ongoing marketing needs. Ashley, did an exceptional job with the website. Josh created an awesome logo and branding bible for us, and Makayla's photos added a professional touch. Highly recommended for top-notch digital marketing solutions!
Ashley redid our website. She was professional, quick, and listened to all of our requests. Thank you!
Josh at Cougar Digital built us a beautiful website! He and Travis are wonderful to work with and made the whole process easier than I imagined it would be. I would recommend them to anyone that wants a great, quality website
Fantastic service! Cougar Digital gave me very professional one-to-one couching! This is making a significant impact on my projects!
Working with Cougar Digital to launch a campaign for kids to support the Prosser Boys & Girls Club. I was impressed with their creativity, professionalism, and attention to detail. They helped us to achieve incredible results and bring our ideas to life!
Cougar Digital has been so incredible to work with! They are always able to turn our words and ideas into a beautiful finished product quickly. The staff is responsive and professional and we love working with Josh. He is a true artist and always delivers a stunning product. Thank you Cougar!
We had the privilege of working with Cougar Digital to create a video for our annual Hospice Gala, and we couldn't be happier with the results. The team captured the heart of what we do beautifully, creating a piece that was both moving and true to our mission. Josh, in particular, was outstanding. His compassionate approach made our interviewee feel comfortable and valued, allowing them to share their story openly and genuinely. The video resonated deeply with our guests, effectively conveying the essence of hospice care and the impact of our work on patients and their families. Thank you, Cougar Digital, for helping us share our story in such an impactful way!
Cougar Digital went above and beyond to ensure our complete and total satisfaction with creating and launching our new website which can be a challenging process when multiple opinions are involved. Josh in particular was very attentive, patient and helpful throughout the creative process and also with recommendations for SEO and innovative solutions for soliciting reviews and feedback from customers to boost online reviews. He also facilitated communication with our existing IT support to smoothly transition our domain and emails. I highly recommend the expertise of Cougar Digital for help with all things digital. If they don't offer a solution themselves, they will help you find one!
Cougar Digital has been an outstanding company to work with. Excellent customer service, response time & product! Highly recommend!
It was such a pleasure working with Cougar Digital. Not only was the process fast and easy, the work they created is amazing! Josh gave us a variety of different options to work with after taking the time to carefully listen to our needs. He made every little detail count and really brought our vision to life. We will definitely continue to work closely as our business continues to expand. Thank you, we could not be any happier.
I recently had an opportunity to choose a web designer to re-vamp and optimize Stepping Stones Alliance's website. Having worked with Cougar Digital before they were my choice for this project. I'm so glad they were able to work with us! The entire process from first meeting to re-launch of the site was stellar. They are quick to respond, listen to feedback, professional and clear in their communications, and spot-on with fulfilling the client desires. The entire team was great to work with along the way and I appreciated the high level of customer service at every point. Not only will I continue to work with them for all our organization's website needs, but I will recommend them to anyone looking for website and marketing projects.
I recently coordinated several marketing projects for the Benton Franklin Census 2020 Complete Counts committee. Josh and Ashley at Cougar Digital provided great service and expertise. We utilized Cougar for several campaigns, including Facebook Ads, YouTube Ads, Display Ads and video production. The quality and creativity were great and I highly recommend them.They also adapted extremely well when COVID-related restrictions were put into place half way through the project. Thank you so much!
Mykaela Faulconer at Cougar Digital is one of my favorite people to work with, ever, across the board. She is incredibly talented, and has done consistently stellar graphic design for me and my team at Tri-City Orthopaedic Clinic. I have never had a bad interaction with Mykaela, and she goes above and beyond to provider exemplary customer service at every turn. I feel incredibly lucky to be able to work with Mykaela on a daily basis. Everyone at Cougar Digital is amazing, and I would recommend them whole-heartedly.
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Bring us the messy version: what’s working, what’s not, and what you wish your marketing was doing better. We’ll help you figure out whether an ongoing marketing partnership is the right next move.