Project Overview
A commercial real estate website built for growth
Flex Space Business Centers offers move-in-ready commercial units that combine office, warehouse, and workshop space under one roof. As the company expanded across multiple Richland locations, it needed a website that could support its growing portfolio and reach more prospective tenants.
Cougar Digital developed a custom WordPress website built around how businesses search for commercial space. Search-focused content, interactive property maps, and authentic photography and video work together to make an unfamiliar concept easier to understand and the leasing process easier to navigate.
Industry
Commercial Real Estate & Property Leasing
Location
Richland, WA / Tri-Cities
Website Solution
Custom WordPress development
& interactive property maps
Services
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Website Design & Development
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SEO
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Interactive Property Maps
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Photography
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Video Production
Brand & Testimonial Video Production
Introducing Flex Space through brand and testimonial videos
When you're marketing an unfamiliar type of commercial property, hearing from businesses already using the space can be more compelling than any sales pitch.
Brand and Testimonial Videos Show Flex Space in Action
We produced a flagship brand video introducing the Flex Space concept, along with three tenant testimonial videos featuring Alta Pest Control, Dynamic Building Solutions, and The Auto Lounge. The videos demonstrate how different businesses use their spaces, answer questions prospective tenants may have, and build confidence through real customer experiences.
Alta Pest Control
Dynamic Building Solutions
The Auto Lounge
The Challenge
Reaching tenants who haven’t heard of Flex Space
Flex Space solves a real problem for growing businesses, but many prospective tenants don't know what it is. A contractor might search for a shop with an office, while an e-commerce business might need warehouse space with room for employees. Both could benefit from Flex Space without ever searching for that term.
The company's original website wasn't effectively communicating those possibilities. Limited content, unclear messaging, and a lack of analytics made it difficult to understand how the website was supporting the business.

“Cougar Digital did an exceptional job designing and executing our website for Flex Space Business Centers. Additionally, the videos they produced turned out fantastic!”
Teresa Matson
Flex Space Business Centers
COMMERCIAL REAL ESTATE WEBSITE DESIGN & SEO
Website design and SEO guided by how tenants search
We organized the website around the questions a prospective tenant brings to a property search. What kind of space do I need? Where is it? Could it accommodate my business?
That thinking shaped the content and navigation. The Spaces page explains office, warehouse, workshop, and flex-space uses. Separate location pages provide property-specific information, giving visitors a way to move from a general need to a particular Richland location.
Our SEO work focused on familiar commercial property searches alongside the Flex Space name. The website describes what tenants can do in the units, rather than relying on the audience to understand a real estate category first.
We used custom WordPress development to bring the location content, property maps, and visual material into one website. The development followed the leasing questions the site needed to answer.
Interactive property maps
Exploring individual units with interactive property maps
Choosing commercial space involves more than finding the right square footage. Businesses need to know whether a unit can accommodate their equipment, employees, storage, and day-to-day operations.
We developed custom interactive property maps that let visitors select individual units and explore important specifications, including dimensions, office layouts, restroom details, and overhead-door configurations. The maps make complex properties easier to navigate and help prospective tenants identify promising spaces before contacting the leasing team.
COMMERCIAL PROPERTY PHOTOGRAPHY
Commercial property photography that shows spaces in use
An empty unit leaves a lot to the imagination. We photographed Flex Space through the businesses already working there, showing how tenants use the properties for their day-to-day operations.
The image library combines tenant photography with aerial drone imagery. Interior images show the spaces in use; aerial views help establish the buildings and their surroundings.
This commercial photography gives prospective tenants concrete examples of what the properties can accommodate. It also gives Flex Space a set of original images to use beyond the website.
The Results
Helping prospective tenants discover Flex Space online
Flex Space Business Centers now has a more established presence in Google Search, appearing for relevant commercial real estate queries involving flex space, office space, warehouse space, and regional leasing needs.
Individual property pages are also appearing in search results, including searches for specific Richland property addresses. Combined with the custom website, interactive maps, and authentic photo and video content, Flex Space has a stronger foundation for helping prospective tenants discover its properties, evaluate their options, and connect with the leasing team.
Summing it up
Turning property research into leasing inquiries
Flex Space had a unique offering, but reaching the right customers required more than an attractive website. By connecting commercial real estate SEO, custom website functionality, professional photography, and real tenant stories, Cougar Digital created a digital experience built around how businesses actually search for and evaluate commercial space.
The result is a website that makes the leasing process more approachable while giving Flex Space room to grow.

